Brokers are individuals or organisations who enable service users to make informed choices about the type of care they want to purchase.

Brokers are independent of social services and care providers, so they have no alliance with any commissioner or provider of services, but work on behalf of the individual needing care. 

They have no right to agree or veto a plan of care, or to talk to other people (e.g. Care managers), to get or share information about the person they are working for, without their consent.
 

The scope of the brokers role can be wide ranging and include:

•      Helping people to identify the changes they want to make to their lives with their care.

•      Sourcing support services and community opportunities.

•    Negotiating with providers to achieve the best price for care.

•      Cost and write a support plan on behalf of their client. 
  

•    Initiate the implementation plan for the care agreed.

In Surrey you can receive help from your care manager or people from independent organisations who act as your broker. Just Advocacy is able to provide brokerage for people in west Surrey.

Contact - Barbara Wade

Tel: 01276 28515

Email: barbara.wade@justadvocacy.org.uk

For more info on brokerage and self directed support click here